PRIVACY POLICY

AZONETA PRIVACY POLICY

AZONETA joins millions of others in sharing one common goal, and that is to enrich people’s lives in any way possible. To carry out our mission, it’s important to communicate with you. And we’re committed to respecting our relationship with you, whether close or distant.

This privacy policy reflects our best efforts to maintain this respect, while ensuring we can communicate broadly, personally and accurately in the most cost-effective way possible. It explains how we collect, use and safeguard your personal information.

Information we collect and how we use it

Personal information

“Personal information” is any information that can be used to identify (or infer the identity of) a specific person, including, for example, your name, address, birth date, gender, etc. In some cases, your computer’s IP address can be considered personal information, as it may give some indication of your geographic location.

We may ask you for personal information in a variety of ways, including website forms, surveys, mail-in forms, over the phone and in person.

There are a range of reasons why we may ask you for this information, including: to process a donation or registration; to fulfil your subscription to an e-newsletter; to allow you to send letters or sign a petition via our online action platforms; to invite you to events; or to provide other information about us which might interest you. We may also contact you by mail, email or phone about opportunities to donate in support of our work.

Your choice to provide us with your personal information is at your discretion. You may always elect to withhold information. In some cases, we will require your personal information in order to fulfil something you’ve asked of us. For example, when you make a donation, we’re required by law to take your full name and mailing address.

Cookies and data technology

We use cookies and other technology on our websites to make them easier to use and so that we can learn about how you use them. Information collected this way may include (but is not limited to) your IP address and internet service provider, the type of web browser and operating system you used and which of our website pages you visited. We use links in our emails to track open and click-through rates to help us learn what emails appeal to you most.

In some cases, interacting with our websites, social media accounts or emails provides us with “anonymous” data, such as IP address, link clicks, page visits, the time spent on a page, etc. We use Google Analytics on our website to learn where you are, when you’re using our site and what content you find most interesting. This helps us stay relevant.

Use of third parties

In many cases, we don’t actually collect and store personal information in our systems, but instead use a third party. For example, we may use Google Forms to send out a survey or provide an online registration form.

Such services have resources dedicated to maintaining security and confidentiality, and we ensure that any third-party partner has written policies about never sharing your information with anyone other than AZONETA Corp.

Donation and credit card information

In order to donate to us, you may need to provide your bank account or credit card information.

In the case of donations made online, we do not collect your credit card information. Instead, this information is collected and processed by third-party, PCI-compliant services. We use FrontStream Payments to collect your payment information, which is processed directly through iATS Payments, which uses and stores it.

We collect donations made by credit card in person, through the mail or by phone and process them using iATS Payments.

A word on fundraising

As a registered Canadian not-for-profit, we cannot do our work without the financial support of our many generous donors. We do our best to reach out to as many possible individual supporters as we can. Our donors allow us to maintain our independence.

We may use information you provide (such as your postal code) to find more complete contact information from other sources (such as Canada Post) so we can reach out to you, and we may use third-party providers to help. The chance to send you a letter or give you a phone call helps us see if we’re a good fit for you when it comes to making donations. You may opt out of these communications at any time by contacting donate@azoneta.org.

Updating your consent

If you would like to stop receiving email from us at any time, click the unsubscribe link at the bottom of any of our emails or you can email info@azoneta.org and type “unsubscribe” in the subject line.

If you would like to stop receiving mail solicitations or our paper newsletter from us, please email info@azoneta.org. You can also reach us by phone at (647)213-4625.

Upon reasonable request and notice, you may view and have corrections made to the personal information we hold about you, subject to any legal or contractual restrictions. If you are aware of any inaccuracies in the personal information we hold about you or to remove all of your information from our databases, please contact our privacy officer at privacy@azoneta.org.

Ways to prevent us from collecting “anonymous” data

Our websites use cookies and JavaScript-based tracking scripts to collect the anonymous data referred to above. To stop this from happening, adjust your web browser’s “cookie,” “cache” and JavaScript settings. Please note that doing so may affect the performance of our web properties, and in some cases may completely prevent you from using some of our pages and forms.

Information we share

Email addresses

We do not sell or exchange email addresses with other organizations.

In some instances, we may promote actions or petitions on our websites in partnership with other non-profit organizations. In these cases, we give you the clear option of whether you want us to share your email with them.

Mailing addresses

Unless otherwise requested, we sometimes share names and mailing addresses of people who donate less than $100 per year to us with other Canadian non-profits. Sharing information is common among non-profits, as a way to reach new people and receive funds to help continue important work. You may choose to have us withhold your information by contacting donate@azoneta.org.

How we keep your information secure

We endeavour to maintain appropriate physical, procedural and technical safeguards for your personal information. Some information we collect may be stored and processed on servers located outside your jurisdiction of residence, including outside your country. As a result, this information may be subject to disclosure to governments, courts or law enforcement agencies in those areas, according to their laws, without notice to us or you.

Policy updates and changes

We may change this policy from time to time without notice. Changes will be reflected on this page.

Need more information?

For further information, please contact our privacy officer by email at privacy@azoneta.org  or by mail to:
18 Enford Crescent, Brampton, ON, L7A 4E8.

This document is available to the public and explains how we collect, use and disclose information, in accordance with this policy, the Personal Information and Electronic Documents Act, the Personal Information Protection Act and other relevant legislation.